COST EFFECTIVE SALESFORCE-SALES-REPRESENTATIVE DUMPS | SALESFORCE-SALES-REPRESENTATIVE VALID TEST REVIEW

Cost Effective Salesforce-Sales-Representative Dumps | Salesforce-Sales-Representative Valid Test Review

Cost Effective Salesforce-Sales-Representative Dumps | Salesforce-Sales-Representative Valid Test Review

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Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

TopicDetails
Topic 1
  • Forecasting: In this topic, Salesforce Sales Professionals assess forecast accuracy to drive opportunity consistency and evaluate risks and opportunities in business deals. Understanding key inputs for the forecasting process helps optimize predictions, an essential skill for the Salesforce Certified Sales Representative Exam.
Topic 2
  • Deal Management: Salesforce Sales Professionals learn to qualify prospects and progress them through sales stages. In this topic, emphasis is placed on understanding customer goals, challenges, and initiatives to present tailored value propositions. Identifying obstacles, gaining commitment, and finalizing contracts are integral steps to successful deal management, a crucial focus area of the exam.
Topic 3
  • Customer Success: While covering this topic, sales professionals identify actions required for order booking and fulfillment. Recognizing the post-sales customer journey and assessing expected and realized value ensures alignment with customer goals, a vital area of knowledge for the exam.

Salesforce Certified Sales Representative Sample Questions (Q76-Q81):

NEW QUESTION # 76
How many days are recommended between calls when reaching out to contacts at strategic accounts?

  • A. Two business days
  • B. Twenty-five business days
  • C. Four business days

Answer: C

Explanation:
Four business days is the recommended number of days between calls when reaching out to contacts at strategic accounts. A strategic account is a high-value account that has a significant impact on the sales rep's revenue, growth, and reputation. Four business days is a reasonable interval that allows the sales rep to maintain communication, engagement, and momentum with the contacts, as well as to avoid being too pushy or annoying. Reference: https://www.salesforce.com/resources/articles/account-management/#account-management-best-practices


NEW QUESTION # 77
A sales representative proposes an engagement solution that works seamlessly across all media to a customer.
Which strategy supports the solution?

  • A. Multi-channel
  • B. Social networks
  • C. Two-way dialogue

Answer: A

Explanation:
Multi-channel is the strategy that supports an engagement solution that works seamlessly across all media. Multi-channel means using different communication channels (such as email, phone, social media, web chat, etc.) to reach and interact with customers and prospects. Multi-channel helps to increase customer satisfaction, loyalty, and retention by providing them with convenience, choice, and consistency. Reference: https://www.salesforce.com/resources/articles/multichannel-marketing/#multichannel-marketing-definition


NEW QUESTION # 78
A sales representative presented a solution and overcame the objections, but the prospect is still not completely ready to commit. The sales rep suspects the prospect is unsure about the product and will want to return it. The sales rep decides to let the prospect try out the product for a predetermined period.
Which type of close was chosen?

  • A. Summary
  • B. Assumptive
  • C. Puppy Dog

Answer: C

Explanation:
A puppy dog close is a sales technique that involves letting the prospect try out the product or service for a limited time, hoping that they will fall in love with it and buy it. This type of close is often used for products that have a high emotional appeal, such as cars, jewelry, or pets. The sales representative in this scenario chose a puppy dog close because they suspected the prospect was unsure about the product and wanted to give them a chance to experience its benefits firsthand. Reference:
Cert Prep: Salesforce Certified Sales Representative, Unit 5: Close the Deal
[Sales Rep Training], Unit 2: Close the Deal
Salesforce Certified Sales Representative Exam Guide, Section 5: Closing Deals


NEW QUESTION # 79
A sales representative spends time building their pipeline with many opportunities. Their conversion percentage is fairly high, yet the total pipeline volume is far from their quot a.
Which strategy would help the sales rep increase their pipeline health?

  • A. Be patient knowing that the numbers will eventually improve over time.
  • B. Analyze the potential deal size and decision makers' authority.
  • C. Challenge their manager about whether their sales quota is realistic.

Answer: B

Explanation:
Analyzing the potential deal size and decision makers' authority is the best strategy to increase the pipeline health, because it can help the sales rep to prioritize the most valuable and likely opportunities, and focus on influencing the key stakeholders who can approve the purchase. This can increase the average deal size and the win rate, and ultimately help the sales rep to achieve their quota. Being patient or challenging the manager are not effective strategies, because they do not address the root cause of the low pipeline volume, and may result in missed targets or reduced motivation. The sales rep should take proactive actions to improve their pipeline quality and quantity, and seek feedback and guidance from their manager if needed. Reference: Certification - Sales Representative - Trailhead, [Sales Rep Training: Create Effective Selling Habits - Trailhead]


NEW QUESTION # 80
A sales representative wants to highlight a customer's return on their investment.
Which type of analysis should the sales rep use to show this?

  • A. Root cause analysis
  • B. SWOT analysis
  • C. Cost benefit analysis

Answer: C

Explanation:
A cost benefit analysis is a type of analysis that compares the costs and benefits of a project or decision, and calculates the net value or return on investment. A cost benefit analysis can help a sales rep highlight a customer's return on their investment by showing how the benefits of the product or service outweigh the costs, and by quantifying the value in monetary terms. A cost benefit analysis should include all relevant costs and benefits, such as initial costs, recurring costs, opportunity costs, direct benefits, indirect benefits, and intangible benefits. A cost benefit analysis should also consider the time value of money, the discount rate, and the payback period. Reference:
Sales Rep Training: Create Effective Selling Habits, unit "Use Cost Benefit Analysis to Sell with Value".
Cert Prep: Salesforce Certified Sales Representative, unit "Close Deals with Value".
How to calculate your Return on Customer Investment.


NEW QUESTION # 81
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